cartoon about communication

Communication Cartoon Dolighan

The Power of Conversational Leadership

http://hbswk.hbs.edu/item/6876.html

Communication is always a challenge, especially in multinational corporations. Boris Groysberg and Michael Slind discuss why it makes sense to adopt the principles of face-to-face conversation in organizational communication.

Helping You Help Me: The Role of Diagnostic (In)Congruence in the Helping Process within Organizations

http://hbswk.hbs.edu/item/7304.html

Executive Summary — Coming up with new ideas and solving difficult problems in modern organizations is increasingly accomplished through collaboration and teamwork. Often when people collaborate to tackle a knowledge-intensive project, they still need external help to achieve their goals: advice, assistance with task completion, team coaching, mentoring, and/or socio-emotional support. Yet we know little about the helping process itself. Indeed, sometimes helping attempts are useless, or worse. By conducting a field study of helping in a major design firm, the authors of this paper analyzed how the helping process unfolded. In particular, they focused on aspects of the process, differentiating episodes that employees assessed as successful from those they deemed unsuccessful. They discovered that the key differentiator was whether the helper and the person being helped established "diagnostic congruence" at the outset - a shared understanding of the state of the project and what sort of help was needed. Overall, the study contributes to our understanding of helping in organizations by discovering the interactional influences on the success of a helping episode. It also sheds light on help from a process perspective, highlights the importance of timing in aspects of the process, and uncovers the prominent role of emotion in perceptions of unsuccessful helping. Key concepts include:

Earnings Calls That Get Lost in Translation

http://hbswk.hbs.edu/item/7312.html

Clear communication is critical for a successful earnings call. The challenge is doubly hard for foreign executives conducting calls in English. New research by Gwen Yu and Francois Brochet provides guidance to executives speaking to investors in any language.

Overcoming Nervous Nelly

http://hbswk.hbs.edu/item/7335.html

In situations from business negotiations to karaoke, Alison Wood Brooks explores the harmful effects of anxiety on performance—and how to combat them.

Pulpit Bullies: Why Dominating Leaders Kill Teams

http://hbswk.hbs.edu/item/7361.html

Power interrupts, and absolute power interrupts absolutely. Francesca Gino and colleagues discover that a high-powered boss can lead a team into poor performance.

Has Listening Become a Lost Art?

http://hbswk.hbs.edu/item/7414.html

Summing Up: Managers may have ears, but do they use them? Jim Heskett's readers offer opinions on why listening might be a lost art.

Research Symposium 2014

http://hbswk.hbs.edu/item/7541.html

Harvard Business School professors presented their research to colleagues, with topics including speaking up at work, a manager's responsibility to capitalism, and a strategy to fix the health care system.

Why Businesses Need a Language Strategy

http://hbswk.hbs.edu/item/7648.html

Organizations that effectively marry language strategy with their global talent management process gain a leg up on the competition, say Tsedal Neeley and Robert Steven Kaplan.

Good Communication Starts With Listening

http://www.mediate.com/articles/foster2.cfm


from:

Effective Communication

http://www.helpguide.org/articles/relationships/effective-communication.htm

Improving Communication Skills in Business and Relationships

Dilbert cartoon

Corporate Communications Skills: cartoon

Communication Skills: Speaking and Listening

http://www.kent.ac.uk/careers/sk/communicating.htm

COMMUNICATION SKILLS

Communication Involves Three Components:
1. Verbal Messages - the words we choose
2. Paraverbal Messages - how we say the words
3. Nonverbal Messages - our body language

http://www.directionservice.org/cadre/section4.cfm

Effective Communication

What is effective communication?

Effective communication skills #1: Listening

Effective communication skills #2: Nonverbal communication

Effective communication skills #3: Managing stress

Effective communication skills #4: Emotional awareness

http://www.helpguide.org/articles/relationships/effective-communication.htm

Communication skills

This article showcases some important skills needed to effectively communicate in the business world including:

Interpersonal Communication Skills

Presentation Skills

Writing Skills

Personal Skills

http://www.skillsyouneed.com/general/communication-skills.html

Glasbergen cartoon

http://www.glasbergen.com/search/communication/page/2/?count=5

The Essentials of Effective Business Communication

This article points out some business communication functions, features, benefits and more. They are pulling information from Business Know-How.

http://smallbusiness.chron.com/essentials-effective-business-communication-5094.html

Glasbergen Communication cartton

http://www.glasbergen.com/search/communication/page/2/?count=5

Hallmarks of Effective Business Communication

Openness And Honesty

Two-Way Communication

Multiple Channels

Manager/Employee Communications

Face-to-Face

These are the "Hallmarks" of effective business communication outlined in this article.

http://smallbusiness.chron.com/hallmarks-effective-business-communication-824.html

7 C's of Effective Business Communication

Concise

Complete

Conversational

Clear

Considerate

Confidence

Check

These are the 7 c's used to communicate effectively according to this article.

http://smallbusiness.chron.com/7-cs-effective-business-communication-114.html

Effective Communication in a Business

This article outlines some key factors for successful communication in a business.

http://smallbusiness.chron.com/effective-communication-business-3177.html

Employee Feedback – How to Build Staff Morale and Grow Your Business

This article is about how to deal with employee's mistakes and how feedback and effective communication could help stop these mistakes.


http://www.businessperform.com/articles/workplace-communication/employee_feedback.html

Evolution of communication

http://www.savagechickens.com/images/chickencommunication.jpg

Essential Roles of Hands in Body Language and Non-Verbal Communication

This article is very interesting, i think i will try some of these techniques on my coworkers and customers.

http://www.articlesfactory.com/articles/communication/essential-roles-of-hands-in-body-language-and-non-verbal-communication.html

Dilbert: Rude bosses haha

http://dilbert.com/strips/comic/2010-09-24/

Dilbert: Communication skills training

http://dilbert.com/strips/comic/2010-09-25/

Effective Communication

This article highlights some key pointers in effective business communication.\

http://www.helpguide.org/mental/effective_communication_skills.htm

How To Answer The Question 'What's Your Greatest Weakness?'

This article portrays job-seekers with relevant skills as being tread upon by insecure employers. It advises the job-seeker to stay confident and not let their value be diminished.

http://www.forbes.com/sites/lizryan/2014/09/25/how-to-answer-the-question-whats-your-greatest-weakness/

10 Communication Secrets of Great Leaders

This article evaluates what made these great leaders great communicators.

http://www.forbes.com/sites/mikemyatt/2012/04/04/10-communication-secrets-of-great-leaders/

How Texting Changes the Way Kids Communicate

This article focuses on how the use of texting is changing the way we communicate.

http://www.parenting.com/article/how-technology-chages-the-way-kids-communicate

Communication Cartoons

These cartoons illustrate the difficulties management have with communicating the right message.

http://smallbusiness.chron.com/effective-communication-business-3177.html

Effective Communication in a Business

This article is about the most affective ways to communicate in the workplace. Knowing your audience, channels and having an effective message are key.

http://smallbusiness.chron.com/effective-communication-business-3177.html

 

 

Driving employee engagement

This article is from the International Journal of Business Communication and covers how management can begin strengthening internal communication with employees. This technique is useful when it is important to foster a culture of transparency between management and the employees.

http://job.sagepub.com/content/51/2/183.full.pdf+html