Has Listening Become a Lost Art?

http://hbswk.hbs.edu/item/7414.html

Summing Up: Managers may have ears, but do they use them? Jim Heskett's readers offer opinions on why listening might be a lost art.

Research Symposium 2014

http://hbswk.hbs.edu/item/7541.html

Harvard Business School professors presented their research to colleagues, with topics including speaking up at work, a manager's responsibility to capitalism, and a strategy to fix the health care system.

Why Businesses Need a Language Strategy

http://hbswk.hbs.edu/item/7648.html

Organizations that effectively marry language strategy with their global talent management process gain a leg up on the competition, say Tsedal Neeley and Robert Steven Kaplan.

Good Communication Starts With Listening

http://www.mediate.com/articles/foster2.cfm


from:

Effective Communication

http://www.helpguide.org/articles/relationships/effective-communication.htm

Improving Communication Skills in Business and Relationships

Dilbert cartoon

Corporate Communications Skills: cartoon